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--- techwiki:wacom [2022/12/05 06:24] – ying
+++ techwiki:wacom [2022/12/05 06:47] (current) – [Common issue of Wacom tablet not detected] ying
@@ Line 1: / Line 1: @@
+====== Wacom Problem and Fix ======
+===== Choose the Proper Driver for Old Wacom =====
+  * as time flies, windows or Mac os get updates, and new computers comes with new OS, old wacom never expect that in future when it was released
+  * so Don't Expect Latest Wacom Driver to work with your OLD wacom,
+  * go to https://www.wacom.com/en-us/support/product-support/drivers
+  * and search the name of your wacom for last latest avaible driver for it.
+  * Actually, a wacom driver can support certain range of multiple generation of wacom, \\ if you happened to have 2 or more generation of wacom, you may need to see the release note > expand "Compatible products" to see supported device for that driver
+    * for example,
+      * last driver for PTK-840 is: **Driver 6.3.41-1**,
+        * which support PTK-440, 640, 840, 1240, PTH and PTK-450, 650, 850, PTH-451, 651, 851
+      * last driver for PTH-651 is: **Driver 6.4.0-11**,
+        * which support PTK-1240, PTH-451, 651, 851
+      * as you can see, if you use **Driver 6.4.0-11**, then your gen 4 wacom can't be used
+      * thus you need to install **Driver 6.3.41-1**, which both your PTK-840 and PTH-651 can use together
+  * Note, you can't have 2 drivers working at same time, you need to uninstall one driver to install another driver
+  * if you also use old non-pro lines wacoms, like my old bamboo fun medium (last available driver is 5.xx), so there may be big gap in drop support, as pro lines generally got longer support time range to fit multiple gen support.
+===== Common issue of Wacom tablet not detected =====
+  * it happens sometimes, from ancient wacom time till modern times
+  * you can go services window and stop and restart wacom service, or just run my batch script for windows, click and save fixWacom.bat, (make sure its name download correct, ending with bat with gear icon) and right click on it to run with admin rights
+<code dos fixWacom.bat>
+@echo off
+net stop WTabletServicePro
+timeout /t 5 /nobreak > NUL
+net start WTabletServicePro
+timeout /t 2 /nobreak > NUL
+</code>
 ====== Wacom Tablet Guide ======